EXCHANGE /CREDIT POLICY:
We have a 14 day credit/exchange policy- effective the day your order is received.
- Please contact us at firstname.lastname@example.org to initiate the return process.
- Products must be in original condition with tags attached.
- **ALL SALE ITEMS, **all personal products (hair accessories, sunglasses, bath and body products and hats) are FINAL SALE, NO EXCEPTIONS
EXCHANGE and STORE CREDIT POLICY for SHIPPED PRODUCTS:
(follow procedures above first)
- shipping costs are at the expense of the customer
- we recommend using tracked packages for returns- we are NOT responsible for items lost in transit
- a gift card will be issued for your return once products are inspected and meet policy requirements
- shipping charges are non refundable
- exchanges may not always be available
- in the event of an error, Finishing Touches will provide a refund
- We will not offer any price adjustments. Our sales are temporary and if the coupon code is not entered, price adjustments will not be provided.